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Our Achievements & Awards

2021
  • ​Right-sited bone health screening in the community amid pandemic disruptions. We secured four community sites (Nee Soon East, Fuchun and Woodlands Community Clubs, and Geylang East Swimming Complex) to ensure continuity of Mobile BMD service in the Central-North region when the sites at some polyclinics were made inaccessible due to COVID-19 measures.
  • ​​Provided on-site X-rays for new migrant workers at Onboard centres to ensure our nation's migrant workforce is operationally ready. Since March 2021, our Mobile X-ray has been deployed to Onboard centres at Punggol, Eunos and Sengkang West.
  • Launched two diagnostic centres in the new Bukit Panjang Polyclinic and Kallang Polyclinic in Oct 2021.
  • Introduced primary care's first hands-free exposure switch for mammogram screening at Kallang Polyclinic to enhance patient care by reducing the potential risk of cross-infection.
  • Upgraded our mobile X-ray machine at the Institute of Mental Health to a digital radiography system to provide convenient on-site X-rays in the medical ward. It expedited patient management, negated the need to transfer patients for X-rays and minimised the risk of cross-infection​.
  • Upgraded our floor-mounted X-ray at St Luke's Hospital to a ceiling-suspended system, which provided more screening flexibility as X-ray tests could be conducted directly on a trolley bed w​ithout transferring the patient to the X-ray table.
2020
  • Supported Singapore's efforts in battling COVID-19 by expanding our nation's Mobile X-ray fleet by three units, which enabled X-ray services to be available at Community Care Facilities. This included:
    • ​​Converting ​our Mobile BMD trailer to a Mobile X-ray trailer in a record 12 days
    • Designing and building two new Mobile X-ray containers in collaboration with Temasek Foundation. They were the first in Singapore to be equipped with a Negative Pressure System (NPS).
  • Delivered swab samples safely and quickly from polyclinics to COVID-19 testing laboratories in hospitals for timely processing.
  • Led a team of phlebotomists to support serology testing operations by NHG at migrant worker dormitories.
  • Implemented COVID-19 antibody testing at our laboratory at Buangkok Green Medical Park.
  • Hosted our largest cohort of radiography students to help fulfil their graduation requirements during the pandemic, when there was a national shortage of radiography clinical postings.
2019
  • Launched the second Mobile BMD to increase screening capacity in the community
  • Launched the second Mammobus to expand its screening capabilities. This is the first Mammobus in Singapore installed with the FFDM (Full-Field Digital Mammography) unit.
  • Achieved ISO15189 accreditation for our X-Ray laboratories, the first medical imaging facility to be certified such in Singapore.
2018
  • NHG Diagnostics, Singapore Cancer Society (SCS) and Breast Cancer Foundation (BCF) launched the Community Mammobus Programme to encourage more women in workplaces and communities to go for affordable mammogram screening.
2017
  • Partnered Primary Care Networks (networks of general practitioners) to provide convenient retinal eye checks and foot screening on board our Mobile Community Health Centre (CHC) for their patients with diabetes.
  • Provided on-site scoliosis screening for primary and secondary students on board our Mobile X-ray at HPB Building.
  • Introduced primary care’s first conveyor system at the laboratory in Hougang Polyclinic, which facilitated efficient lateral transportation of specimens from phlebotomy counters to the processing laboratory.
2016
  • Introduced Mobile Ultrasound service at Jurong and Hougang Polyclinics.
  • Upgraded conventional X-ray systems to Digital Radiography Systems in satellite imaging centres with high patient workload.
  • Started Home Phlebotomy service for homecare partners and their patients.
2015
  • Partnered Singapore Cancer Society (SCS) in the set up and management of new mammography service at the SCS Multi-Service Centre in Bishan.
  • Introduced Mobile X-ray service in the 28th SEA Games 2015, Singapore’s 4th time hosting the Games after a 22-year long hiatus.
  • Introduced Mobile X-ray service in the 8th ASEAN Para Games 2015, Singapore’s 1st time hosting in the history of the Games.
  • Partnered SCS to process Faecal Immunochemical Test (FIT) Kits in support of the National Colorectal Cancer Screening Programme.
2014
  • Collaborated with the NHG Regional Health System (RHS) to provide on-site health screening services for Central Region Needs Assessment (CRNA) and community centres.
  • Introduced Faecal Occult Blood Test (FOBT) analyser in the back-end laboratory at Buangkok Green Medical Park.
2013
  • Launched Portable Ultrasound Service to provide on-site ultrasound services for clinics that do not have a dedicated in-house ultrasound system.
  • Introduced primary care’s first ceiling-suspended X-ray system with height-adjustable examination table at Woodlands Polyclinic to support the needs of ageing population and patients on wheelchairs.
  • Introduced primary care’s first Full-Field Digital Mammography (FFDM) system in Jurong Polyclinic to double the throughput for screening.
2012
  • Digitisation of Tele-Electrocardiography reporting at all NHG Polyclinics
2011
  • Launched Singapore’s first Mobile Bone Mineral Densitometry (BMD) service to provide accessible and affordable osteoporosis screening in the primary healthcare setting.
  • Appointed the official mammogram screening partner for Breast Cancer Awareness Month 2012 Campaign.
  • Launched a revamped Mammobus with a new facade and digital mammogram machine.
2010
  • Introduced primary care’s first biochemistry analyser, which enabled our laboratories to process a greater repertoire of on-site tests and reduced the overall results turnaround time.
  • Introduced Mobile X-ray service at the inaugural Youth Olympic Games, creating a new milestone in wireless transmission of images on board.
  • Introduced Mobile X-ray service at Singapore’s first Formula 1 Night Race by Singapore Grand Prix.
2009
  • Set up Medical Courier service to transport blood specimens from NHG Polyclinics to hospital laboratories for processing.
2008
  • Introduced National Cervical Screen Singapore Programme (CSS) on board the first Mobile Clinic in Singapore.
  • Equipped all NHG Polyclinics with spirometry service for the testing of lung functions.
  • Introduced laboratory’s first pneumatic system in Hougang Polyclinic, allowing specimens to be transported between two levels in a fast and seamless manner.
2007
  • Officially launched two Mobile Digital X-ray containers (MX I and II).
  • Accredited with triple ISOs for all centres located within NHG Polyclinics:
    • ISO 9001:2000 (Quality Management System)
    • OHSAS 18001:1999 (Occupational, Health and Safety Management System)
    • ISO 15189:2003 (Specific quality and competency requirements for Medical Laboratory)
2006
  • Assumed operations of Mammobus from Breast Cancer Foundation. Mammobus is the first and only mobile mammography unit that was accredited under the national BreastScreen Singapore (BSS) programme
  • Launched Mobile Digital X-ray I container (MXI).
  • Won the Infocomm Development Authority (IDA) National Infocomm Merit Award for teleradiology and filmless project
2005
  • Introduced teleradiology in Singapore and pioneered the country’s exploration into the world of tele-medicine.
  • Completed implementation of Radiology Information System (RIS) and Picture Archival and Communications System (PACS) in all NHG Polyclinics.
2004
  • Set up first back-end laboratory at Buangkok Green Medical Park to provide off-site laboratory support to NHG Diagnostics Satellite Centres.
2003
  • Commenced the provision of professional radiography services at the Institute of Mental Health (IMH).
2002
  • Took over the operations of 6 NHG Polyclinics' laboratories. Subsequently, radiology services were introduced.
2001
  • Collaborated with Health Promotion Board (HPB) to facilitate the National Breast Cancer Screening Programme at 4 NHG Polyclinics
  • Assumed laboratory operations in 3 NHG Polyclinics.
2000
  • National Healthcare Group Diagnostics was formed in October 2000.
2019
  • Achieved ISO15189 accreditation for X-Ray laboratories, the first medical imaging facility to be certified such in Singapore.
  • Awarded Workplace Transformation Best Practice Medal at the National Healthcare Innovation and Productivity Medals 2019 for transforming our laboratories with technology adoption and software customisation.
2014
  • Awarded Gold Award at the Singapore Health Awards. This award is a continuation of efforts to encourage healthy lifestyle among the staff. NHG Diagnostics received one Bronze and two Silver awards in 2008, 2010 and 2012 respectively.
2012
  • Awarded Silver Award at Singapore Health Awards. 
  • Joined efforts with NHG Polyclinics to achieve the latter’s Joint Commission International (JCI) accreditation for Primary Care Centres. 
2010
  • Awarded Silver Award at Singapore Health Awards. 
2008
  • Joined efforts with NHG Polyclinics to achieve the latter's Joint Commission International (JCI) accreditation for Ambulatory Care Standards.
  • Awarded Bronze Award at Singapore Health Awards.
2007
  • Accredited with triple ISOs for all centres located within NHG Polyclinics:
    • ISO 9001:2000 (Quality Management System)
    • OHSAS 18001:1999 (Occupational, Health and Safety Management System)
    • ISO 15189:2003 (Specific quality and competency requirements for Medical Laboratory)
2006
  • Won the Infocomm Development Authority (IDA) National Infocomm Merit Award for teleradiology and filmless project
2021

National Day Award – Efficiency Medal

  • Ms Grace Lee, Principal Medical Technologist
  • Ms Pearly Tan, Principal Medical Technologist

NHG Young Achiever Award

  • Ms Janet Teng, Principal Medical Technologist

NHG Team Recognition Award (Gold)

  • Woodlands Health COVID-19 CCF Team (including NHGD Radiography Team)

NHG Excellence in Action Award

  • Ms Cheng Tania, Patient Service Associate
  • Ms Jamilahbe Binte Abdul Karim, Patient Service Associate
  • Ms Linda Tang, Medical Technologist
  • ​Mr Jacob Ong, Executive, Business Development


NHG Quality Improvement Award (Merit)

  • Mr Jonathan C. Gatab, Senior Medical Technologist, and team

NHG Teaching Award for Allied Health Educators​​​

  • Ms Zoey Ang Zuo Yi, Radiographer​​
2020

National Day Award – Efficiency Medal

  • Ms Janet Teng, Principal Medical Technologist

National Day Award – Long Service Medal

  • Ms Hafsah Binti Khalid, Senior Medical Technologist
  • Ms Rohana Binte Tambi, Medical Technologist

NHG Teaching Excellence Awards – Special Commendation Award

  • Mr Chong Chun Meng, Principal Radiographer

NHG Teaching Award for Allied Health Educators

  • Mr Ferdinand Alcantara, Senior Radiographer
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2019

Public Sector Transformation Award – Dare to Do Award

  • Ms Anna Tang, Senior Medical Technologist
2018

National Day Award – Efficiency Medal

  • Ms Lee Hui Xuan, Senior Medical Technologist

NHG Education Leaders Award

  • Ms Peggy Tan, Principal Radiographer

NHG Teaching Award for Allied Health Educators

  • Mr Christopher Ong, Senior Radiographer
2017

National Day Award – Efficiency Medal

  • Ms Chua Siew Kwan, Senior Patient Service Associate

NHG Young Achiever Award

  • Ms Serene Kho, Head (Laboratory)
2016

Health Manpower Development Plan (HMDP) Award

  • Ms Grace Lee Lay Lay, Principal Medical Technologist

National Day Award – Efficiency Medal

  • Ms Martina Lim Boon Keng, Senior Patient Service Associate
2015

National Day Award – Efficiency Medal

  • Ms Serene Kho, Head (Laboratory)

PS21 Excel Innovation Champion Award

  • Ms Vivien Chan, Assistant Director (Clinical Support Services & Operations)

Health Manpower Development Plan (HMDP) Award

  • Ms Lim Soh Har, Executive Director
  • Ms Pearly Tan, Medical Technologist
  • Mr Harris Abdul Rasak, Radiographer
2014

National Day Award - Efficiency Medal

  • Ms Yuan Hong Yan, Medical Technologist

Healthcare Humanity Award

  • Ms Janet Teng, Senior Medical Technologist

Health Manpower Development Plan (HMDP) Award

  • Ms Vivien Chan, Assistant Director (Clinical Support Services & Operations)
2013

National Day Award – Commendation Medal

  • Ms Peggy Tan Paik Geok, Senior Radiographer

Healthcare Humanity Award

  • Ms Apil Luberiano Agasang, Radiographer
2012

National Day Award – Commendation Medal

  • Ms Chia Li Yong, Senior Radiographer

National Day Award – Efficiency Medal:

  • Ms Dhanam Raghupathy, Medical Technologist
  • Ms Rohana Binte Tambi, Medical Technologist

Health Manpower Development Plan (HMDP) Award

  • Ms Serene Kho, Senior Medical Technologist

9th National Healthcare Quality Improvement Poster Competition – Merit Award

  • Ms Serene Kho, Senior Medical Technologist, in joint effort with Choa Chu Kang Polyclinic team
2011

National Day Award – Long Service Medal

  • Ms Aminah Binte Nawi, Senior Staff Nurse
2010

National Day Award – Efficiency Medal

  • Ms Hafsah Binte Khalid, Medical Technologist
2009

Healthcare Humanity Award

  • Ms Goh Soon Kiang, Senior Patient Service Associate

National Day Award – Commendation Medal

  • Ms Sherrie Lim, Manager of Radiology Services
2008

NHG Distinguished Achievement Award

  • Dr Tyrone Goh, Executive Director

Healthcare Manpower Development Plan (HMDP) Award

  • Ms Pamela Ding, General Manager

National Day Award – Efficiency Medal

  • Ms Jessica Lau, Senior Medical Technologist
2004

National Day Award – Efficiency Medal

  • Ms Wendy Tham, Senior Medical Technician

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