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Our Achievements & Awards

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​​​ 2023
  • ​Expanded capacity for osteoporosis screening with addition of static Bone Mineral Densitometry (BMD) service at Yishun Polyclinic. This service is equipped with a patient hoist, a first in primary care, ensuring safer and more comfortable transfers for wheelchair patients.
  • ​​Enabled comparable BMD results across NHG Diagnostics with cross calibration initiative.
  • Introduced fully automated X-ray system at Ang Mo Kio Polyclinic, improving examination turnaround time.
  • Pioneered the use of Health Appointment System (HAS) allowing clients to self-manage mammogram appointments online.
  • Launched diagnostic centre in new Sembawang Polyclinic.
  • Introduced Molecular PCR testing capability for Human Papillomaviruses (HPV) DNA.
2022
  • Introduced fully automated X-ray system at Woodlands Polyclinic, improving examination turnaround time.
  • Expanded capacity for osteoporosis screening with addition of static Bone Mineral Densitometry (BMD) service at NHGD Centre at Ang Mo Kio Thye Hua Kwan Hospital.
  • Resumed spirometry services with enhanced infection control measures. NHGD was presented with the Excellence Award in Infection Control at the Asian Hospital Management Award (AHMA) 2022 for this initiative.
2021
  • ​Right-sited bone health screening in the community amid pandemic disruptions. We secured four community sites (Nee Soon East, Fuchun and Woodlands Community Clubs, and Geylang East Swimming Complex) to ensure continuity of Mobile BMD service in the Central-North region when the sites at some polyclinics were made inaccessible due to COVID-19 measures.
  • ​​Provided on-site X-rays for new migrant workers at Onboard centres to ensure our nation's migrant workforce is operationally ready. Since March 2021, our Mobile X-ray has been deployed to Onboard centres at Punggol, Eunos and Sengkang West.
  • Launched two diagnostic centres in the new Bukit Panjang Polyclinic and Kallang Polyclinic in Oct 2021.
  • Introduced primary care's first hands-free exposure switch for mammogram screening at Kallang Polyclinic to enhance patient care by reducing the potential risk of cross-infection.
  • Upgraded our mobile X-ray machine at the Institute of Mental Health to a digital radiography system to provide convenient on-site X-rays in the medical ward. It expedited patient management, negated the need to transfer patients for X-rays and minimised the risk of cross-infection​.
  • Upgraded our floor-mounted X-ray at St Luke's Hospital to a ceiling-suspended system, which provided more screening flexibility as X-ray tests could be conducted directly on a trolley bed w​ithout transferring the patient to the X-ray table.
2020
  • Supported Singapore's efforts in battling COVID-19 by expanding our nation's Mobile X-ray fleet by three units, which enabled X-ray services to be available at Community Care Facilities. This included:
    • ​​Converting ​our Mobile BMD trailer to a Mobile X-ray trailer in a record 12 days
    • Designing and building two new Mobile X-ray containers in collaboration with Temasek Foundation. They were the first in Singapore to be equipped with a Negative Pressure System (NPS).
  • Delivered swab samples safely and quickly from polyclinics to COVID-19 testing laboratories in hospitals for timely processing.
  • Led a team of phlebotomists to support serology testing operations by NHG at migrant worker dormitories.
  • Implemented COVID-19 antibody testing at our laboratory at Buangkok Green Medical Park.
  • Hosted our largest cohort of radiography students to help fulfil their graduation requirements during the pand​emic, when there was a national shortage of radiography clinical postings.
2019
  • Launched the second Mobile BMD to increase screening capacity in the community
  • Launched the second Mammobus to expand its screening capabilities. This is the first Mammobus in Singapore installed with the FFDM (Full-Field Digital Mammography) unit.
  • Achieved ISO15189 accreditation for our X-Ray laboratories, the first medical imaging facility to be certified such in Singapore.
2018
  • NHG Diagnostics, Singapore Cancer Society (SCS) and Breast Cancer Foundation (BCF) launched the Community Mammobus Programme to encourage more women in workplaces and communities to go for affordable mammogram screening.
2017
  • Partnered Primary Care Networks (networks of general practitioners) to provide convenient retinal eye checks and foot screening on board our Mobile Community Health Centre (CHC) for their patients with diabetes.
  • Provided on-site scoliosis screening for primary and secondary students on board our Mobile X-ray at HPB Building.
  • Introduced primary care’s first conveyor system at the laboratory in Hougang Polyclinic, which facilitated efficient lateral transportation of specimens from phlebotomy counters to the processing laboratory.
2016
  • Introduced Mobile Ultrasound service at Jurong and Hougang Polyclinics.
  • Upgraded conventional X-ray systems to Digital Radiography Systems in satellite imaging centres with high patient workload.
  • Started Home Phlebotomy service for homecare partners and their patients.
2015
  • Partnered Singapore Cancer Society (SCS) in the set up and management of new mammography service at the SCS Multi-Service Centre in Bishan.
  • Introduced Mobile X-ray service in the 28th SEA Games 2015, Singapore’s 4th time hosting the Games after a 22-year long hiatus.
  • Introduced Mobile X-ray service in the 8th ASEAN Para Games 2015, Singapore’s 1st time hosting in the history of the Games.
  • Partnered SCS to process Faecal Immunochemical Test (FIT) Kits in support of the National Colorectal Cancer Screening Programme.
2014
  • Collaborated with the NHG Regional Health System (RHS) to provide on-site health screening services for Central Region Needs Assessment (CRNA) and community centres.
  • Introduced Faecal Occult Blood Test (FOBT) analyser in the back-end laboratory at Buangkok Green Medical Park.
2013
  • Launched Portable Ultrasound Service to provide on-site ultrasound services for clinics that do not have a dedicated in-house ultrasound system.
  • Introduced primary care’s first ceiling-suspended X-ray system with height-adjustable examination table at Woodlands Polyclinic to support the needs of ageing population and patients on wheelchairs.
  • Introduced primary care’s first Full-Field Digital Mammography (FFDM) system in Jurong Polyclinic to double the throughput for screening.
2012
  • Digitisation of Tele-Electrocardiography reporting at all NHG Polyclinics
2011
  • Launched Singapore’s first Mobile Bone Mineral Densitometry (BMD) service to provide accessible and affordable osteoporosis screening in the primary healthcare setting.
  • Appointed the official mammogram screening partner for Breast Cancer Awareness Month 2012 Campaign.
  • Launched a revamped Mammobus with a new facade and digital mammogram machine.
2010
  • Introduced primary care’s first biochemistry analyser, which enabled our laboratories to process a greater repertoire of on-site tests and reduced the overall results turnaround time.
  • Introduced Mobile X-ray service at the inaugural Youth Olympic Games, creating a new milestone in wireless transmission of images on board.
  • Introduced Mobile X-ray service at Singapore’s first Formula 1 Night Race by Singapore Grand Prix.
2009
  • Set up Medical Courier service to transport blood specimens from NHG Polyclinics to hospital laboratories for processing.
2008
  • Introduced National Cervical Screen Singapore Programme (CSS) on board the first Mobile Clinic in Singapore.
  • Equipped all NHG Polyclinics with spirometry service for the testing of lung functions.
  • Introduced laboratory’s first pneumatic system in Hougang Polyclinic, allowing specimens to be transported between two levels in a fast and seamless manner.
2007
  • Officially launched two Mobile Digital X-ray containers (MX I and II).
  • Accredited with triple ISOs for all centres located within NHG Polyclinics:
    • ISO 9001:2000 (Quality Management System)
    • OHSAS 18001:1999 (Occupational, Health and Safety Management System)
    • ISO 15189:2003 (Specific quality and competency requirements for Medical Laboratory)
2006
  • Assumed operations of Mammobus from Breast Cancer Foundation. Mammobus is the first and only mobile mammography unit that was accredited under the national BreastScreen Singapore (BSS) programme
  • Launched Mobile Digital X-ray I container (MXI).
  • Won the Infocomm Development Authority (IDA) National Infocomm Merit Award for teleradiology and filmless project
2005
  • Introduced teleradiology in Singapore and pioneered the country’s exploration into the world of tele-medicine.
  • Completed implementation of Radiology Information System (RIS) and Picture Archival and Communications System (PACS) in all NHG Polyclinics.
2004
  • Set up first back-end laboratory at Buangkok Green Medical Park to provide off-site laboratory support to NHG Diagnostics Satellite Centres.
2003
  • Commenced the provision of professional radiography services at the Institute of Mental Health (IMH).
2002
  • Took over the operations of 6 NHG Polyclinics' laboratories. Subsequently, radiology services were introduced.
2001
  • Collaborated with Health Promotion Board (HPB) to facilitate the National Breast Cancer Screening Programme at 4 NHG Polyclinics
  • Assumed laboratory operations in 3 NHG Polyclinics.
2000
  • National Healthcare Group Diagnostics was formed in October 2000.
2022
  • Awarded the National Awards - President's Certificate of Commendation (COVID-19) for making exceptional efforts which had a significant impact in Singapore's fi​ght against COVID-19.​
2019
  • Ach​ieved ISO15189 a​ccreditation for X-Ray laboratories, the first medical imaging facility to be certified such in Singapore.
  • Awarded Workplace Transformation Best Practice Medal at the National Healthcare Innovation and Productivity Medals 2019 for transforming our laboratories with technology adoption and software customisation.
2014
  • Awarded Gold Award at the Singapore Health Awards. This award is a continuation of efforts to encourage healthy lifestyle among the staff. NHG Diagnostics received one Bronze and two Silver awards in 2008, 2010 and 2012 respectively.
2012
  • Awarded Silver Award at Singapore Health Awards. 
  • Joined efforts with NHG Polyclinics to achieve the latter’s Joint Commission International (JCI) accreditation for Primary Care Centres. 
2010
  • Awarded Silver Award at Singapore Health Awards. 
2008
  • Joined efforts with NHG Polyclinics to achieve the latter's Joint Commission International (JCI) accreditation for Ambulatory Care Standards.
  • Awarded Bronze Award at Singapore Health Awards.
2007
  • Accredited with triple ISOs for all centres located within NHG Polyclinics:
    • ISO 9001:2000 (Quality Management System)
    • OHSAS 18001:1999 (Occupational, Health and Safety Management System)
    • ISO 15189:2003 (Specific quality and competency requirements for Medical Laboratory)
2006
  • Won the Infocomm Development Authority (IDA) National Infocomm Merit Award for teleradiology and filmless project
2023​

National Day Awa​rd - The Public Administration Medal (Bronze)

  • Dr T​yrone Goh, Senior Director and Clinical Advisor

National Day Award - The Commendation Medal

  • Ms Serene Kho Siok Wah, Deputy Director and Head of Laboratory Services
  • Ms Ng Li May, Assistant Director, Finance NHG HQ​

National Day Award – The Efficien​cy Medal

  • Ms Ong Shu Ting, Manager, Patient Services
  • Mr James Bataller Agraviador, Senior Radiographer
  • Mr Lim Han Huei, Medical Laboratory Technologist​​
  • Ms Sherry Ann Maniam, ​Senior Medical Laboratory Scientist
  • Ms Nur Ashikin Binte Kamil, Senior Medical Laboratory Scientist
  • Mr Soh Ming De, Medical Laboratory Technologist

National Award - The COVID-19 Resilien​ce Medal

  • ​Click here to see full list of 220 awardees​​​​​​​

Healthcare Humanity Award - Individual

  • Ms Serene Kho Siok Wah, Deputy​ Director and Head of Laboratory Services

Healthcare​ Humanity Award​ - ​Team

  • Mobile X-Ray Project Team at Community Care Facilities (CCFs)

National Quality Improvement Outstanding Poster Award

  • Ms Iris Lim Sing Yue, Senior Radiographer

​ NHG Leaders Development Award (Executive)

  • Mr Chong Chun Meng, Principal Radiographer

NHG Excelle​​​nce in Action A​ward​

  • Ms Atiq Isnarti Binte Roslan, Senior Radiographer
  • Ms Norhanah Binte Hadhim, Patient Service Associate
  • Ms Eileen Lim Ying Chun, Executive, Patient Services

​NHG Good Catch Award

  • Ms Leo​w Chai Hong, Medical Laboratory Tech​nologist​​

NHG Teaching Excellence Award for Allied Health Educators​​​

  • Ms Markelou Arreza Almazol, Senior Radiographer
  • Mr Li Chung Kwong, Senior Radiographer​​​

Singapore Society of Radiographers (SSR) Honorary Membership Award

  • ​Ms Lim Soh Har, Executive Director
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​2022​​

National Day Award - The Public Administration Medal (Bronze)

  • Ms Lim Soh Har, Executive Director

National Day Award - The Efficiency Medal

  • Ms Tang Loo​​ Gaik Anna, Senior Medical Laboratory Scientist

National Award - The Public Administration Medal (Silver)​ (COVID-19)

  • Ms Lim Soh Har, Executive Director

National Award - The Public Administration Medal (Bronze) (COVID-19)

  • Ms Serene Kho Siok ​Wah, Deputy Director and Head of Laboratory Services
  • Ms Tan Chia Ling, Assistant Director and Head of Radiography Services

National Award - The Commendation Medal (COVID-19)

  • Dr Tyrone Goh, Senior Director and Clinical Advisor
  • Mr Chong Chun Meng, Principal Radiographer
  • Mr Ong Eng Kiat Christopher, Senior Radiographer
  • Ms Teng Janet, Principal Medical Laboratory Scientist
  • Ms Peggy Tan Paik Geok, Principal Radiographer
  • Mr Yew Seh Kiat Eric, Senior Medical La​boratory Scientist
  • Ms Sherry Ann Maniam, Senior Medical Laboratory Scientist​
  • Ms Chong Gar Thim, Patient Service Associate

NHG Outstanding Citizenship Award

  • Ms Lim Soh Har, Executive Director

NHG Young Achiever Award

  • Mr Chong Chun Meng, Principal Radiograp​her

​ NHG Leaders Development Award (Executive)

  • Ms Tan Chia Ling, Assistant Director and Head of Radiography Services

NHG Team Recognition Award

  • NHGD Bone Mineral Density (BMD) Service Resumption in the Community Project Team

​​NHG Excellence in Action Award

  • Ms Umali Jacqueline Sia, Senior Radiographer
  • ​Ms Liew Lihuey, Senior Medical Laboratory Scientist
  • Ms Leong Siew Wah, Clinical Support Assistant
  • ​Ms Nurul Asyikin Binte Zainuddin, Senior Patient Service Associate
  • Ms Nur Hartini Binte Ratiman, Senior Patient Service Associate
  • Ms Teo Hoon Kheng, Senior Patient Service Associate

NHG Teaching Excellence Award for Allied Health Educators​​​

  • Ms Iris Lim Sing Yue, Radiographer
  • Ms Liew Lihuey, Medical Technologist​​
2021​

National Day Award – The Efficien​cy Medal

  • Ms Grace Lee, Principal Medical Technologist
  • Ms Pearly Tan, Principal Medical Technologist

NHG Young Achiever Award

  • Ms Janet Teng, Principal Medical Technologist

NHG Team Recognition Award (Gold)

  • Woodlands Health COVID-19 CCF Team (including NHGD Radiography Team)

NHG Excellence in Action Award

  • ​Ms Cheng Tania, Patient Service Associate
  • Ms Jamilahbe Binte Abdul Karim, Patient Service Associate
  • Ms Linda Tang, Medical Technologist
  • ​Mr Jacob Ong, Executive, Business Development


NHG Quality Improvement Award (Merit)

  • Mr Jonathan C. Gatab, Senior Medical Technologist & team

NHG Teaching Excellence Award for Allied Health Educators​​​

  • Ms Zoey Ang Zuo Yi, Radiographer​​
2020

National Day Award – The Efficiency Medal

  • Ms Janet Teng, Principal Medical Technologist

National Day Award – The Long Service Medal

  • Ms Hafsah Binti Khalid, Senior Medical Technologist
  • Ms Rohana Binte Tambi, Medical Technologist

NHG Teaching Excellence Award – Special Commendation Award

  • Mr Chong Chun Meng, Principal Radiographer

NHG Teaching Excellence Award for Allied Health Educators

  • Mr Ferdinand Alcantara, Senior Radiographer
2019

Public Sector Transformation Award – Dare to Do Award

  • Ms Anna Tang, Senior Medical Technologist
2018

National Day Award – The Efficiency Medal

  • Ms Lee Hui Xuan, Senior Medical Technologist

NHG Education Leaders Award

  • Ms Peggy Tan, Principal Radiographer

NHG Teaching Excellence Award for Allied Health Educators

  • Mr Christopher Ong, Senior Radiographer
2017

National Day Award – The Efficiency Medal

  • Ms Chua Siew Kwan, Senior Patient Service Associate

NHG Young Achiever Award

  • Ms Serene Kho, Head of Laboratory Services
2016

Health Manpower Development Plan (HMDP) Award

  • Ms Grace Lee Lay Lay, Principal Medical Technologist

National Day Award – The Efficiency Medal

  • Ms Martina Lim Boon Keng, Senior Patient Service Associate
2015

National Day Award – The Efficiency Medal

  • Ms Serene Kho, Manager and ​Head of Laboratory Services

PS21 Excel Innovation Champion Award

  • Ms Vivien Chan, Assistant Director of Clinical Support Services & Operations

Health Manpower Development Plan (HMDP) Award

  • Ms Lim Soh Har, Executive Director
  • Ms Pearly Tan, Medical Technologist
  • Mr Harris Abdul Rasak, Radiographer
2014

National Day Award - The Efficiency Medal

  • Ms Yuan Hong Yan, Medical Technologist

Healthcare Humanity Award

  • Ms Janet Teng, Senior Medical Technologist

Health Manpower Development Plan (HMDP) Award

  • Ms Vivien Chan, Assistant Director of Clinical Support Services & Operations
​
2013

National Day Award – The Commendation Medal

  • Ms Peggy Tan Paik Geok, Senior Radiographer

Healthcare Humanity Award

  • Ms Apil Luberiano Agasang, Radiographer
2012

National Day Award – The Commendation Medal

  • Ms Chia Li Yong, Senior Radiographer

National Day Award – The Efficiency Medal:

  • Ms Dhanam Raghupathy, Medical Technologist
  • Ms Rohana Binte Tambi, Medical Technologist

Health Manpower Development Plan (HMDP) Award

  • Ms Serene Kho, Senior Medical Technologist

9th National Healthcare Quality Improvement Poster Competition – Merit Award

  • Ms Serene Kho, Senior Medical Technologist, in joint effort with Choa Chu Kang Polyclinic team
2011

National Day Award – The Long Service Medal

  • Ms Aminah Binte Nawi, Senior Staff Nurse
2010

National Day Award – The Efficiency Medal

  • Ms Hafsah Binte Khalid, Medical Technologist
2009

Healthcare Humanity Award

  • Ms Goh Soon Kiang, Senior Patient Service Associate

National Day Award – The Commendation Medal

  • Ms Sherrie Lim, Manager, Radiology Services
2008

NHG Distinguished Achievement Award

  • Dr Tyrone Goh, Executive Director

Healthcare Manpower Development Plan (HMDP) Award

  • Ms Pamela Ding, General Manager

National Day Award – The Efficiency Medal

  • Ms Jessica Lau, Senior Medical Technologist
2004

National Day Award – The Efficiency Medal

  • Ms Wendy Tham, Senior Medical Technician​

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